Published 28 June 2024 in Account & Billing Management
At Artfundi, we prioritize your satisfaction and flexibility. If you find that our services aren't an ideal fit for your needs, rest assured that canceling your Artfundi subscription is done easily through your platform at any time. We understand that your needs may evolve.
You have options!
- Deactivation/Pause Subscription:
This option is ideal if you're taking a break for a few months. The account and website will be deactivated, but your data will stay safely stored on your Artfundi account until you reactivate the subscription.
*This service comes at a monthly hosting cost.
- Change Your Plan:
You're not confined to a single plan. Feel free to explore your options and consider switching to a different plan that better aligns with your requirements.
Both of these options can be discussed with our team by reaching out to care@artfundi.tech. We're happy to help!
To proceed with the cancellation process, please follow the steps provided below:
1: In the navigation menu, click on ‘Account Settings’ in the bottom-left corner.
2: To proceed, click on the ‘Cancel Subscription’ button.
3: Select a reason from the drop-down menu, and click on the ‘Yes I am sure, cancel my subscription’ button.
Please Note: Cancelling your Artfundi subscription will lead to the deactivation of your website. Moreover, if you are using a custom domain name, please note that we currently handle the DNS management for your domain through our hosting provider. As a result, cancelling the DNS service will also impact any associated mailboxes linked to your domain.
For a smooth transition away from Artfundi, we encourage you to reach out to care@artfundi.tech. We will guide you through the process seamlessly.
We thank you for being a part of our community!
For all your other billing matters, we are excited to introduce the Stripe Customer Portal, now linked to your Artfundi platform. In your Stripe Portal, you can view and download invoices, update bank card details, and manage billing information - all at your convenience.
Click here to visit the SupportHub article.