Quick Help: Send Support Requests Directly From Your Artfundi Platform

Published 18 March 2025 in Customer Service

We recently added a handy new widget to your Artfundi platform that makes raising a support request super simple! In under 2 minutes, you can submit a request without leaving your platform – no more switching to emails!  

Here’s how to do it: 

 

1: In the bottom-right corner of your Artfundi platform, click on the '?' icon. 

 

 

 

2: Once the form displays, complete the fields to send an email to Artfundi Support directly from your platform. Please ensure to provide as much details as possible about your issue or request, and add screenshots or videos if relevant. 

 

 

 

We're here to help and will make sure you receive support within 24 hours 

 

We hope this makes things easier for you!


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